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Where next after the election?
Will a new government impact affordability checks and responsible gambling? We take a look.
Tom Farrell
5 mins
MrQ: in their own words
The MrQ team discuss how ClearStake has delivered for their business
Tom Farrell
2 mins
And they're off!
We look at how the 2024 UK general election will impact the gambling industry
Tom Farrell
4 mins
After the check: keeping players safe
We look at how best to manage the player relationship after the initial financial risk check is complete.
Tom Farrell
4 mins
Doing the math
Here's how to deliver fast, accurate affordability and AML decisions
Tom Farrell
5 mins
It’s official: players WILL complete financial checks
The results are in: and players are happy to complete financial checks in the right circumstances. It's time to get on board.
Tom Farrell
3 mins
Five ways to optimise UX when conducting financial checks
Bad UX sends players running a mile when it comes to financial checks. Here's 5 ways to avoid that fate.
Tom Farrell
5 mins
Changing the mindset: a how to guide
Here are 3 ways to 'change the mindset' around financial checks, and enjoy greater customer retention as a result
Tom Farrell
5 mins
To manage financial checks: know what to ask for
The more documents you ask for, the fewer customers will complete financial check. So know what to ask for!
Tom Farrell
5 mins
5 ways to increase user opt-in for financial checks
Want more customers to complete financial checks? We show you how to make it happen by communicating in the right way.
Tom Farrell
4 mins
How to move a number
Want more customers passing financial risk checks? Treat it like any other business challenge and take a holistic approach
Tom Farrell
4 mins
Drop the pilot
We don't need pilots of new systems that may or may not work. We need to get behind proven solutions to the affordability challenge.
Tom Farrell
4 mins
Grace Media integrates ClearStake’s seamless financial data request solution
We're delighted to welcome Grace Media - and its clients - to the ClearStake family.
Tom Farrell
2 mins
Reminder: nothing has changed
Affordability checks are not a threat. They are already here. It's time to get used to that fact.
Tom Farrell
4 mins
It couldn't happen here. Could it?
Are the currently proposed affordability checks as bad as things can get? Probably not.
Tom Farrell
6 mins
2024: What happens next?
A look at what will - and what won't - happen in the world of gambling and consumer protection in 2024
Tom Farrell
4 mins
Should you gamble on amber?
Look at 'amber' and 'red' players a second time: and stop leaving money on the table
Tom Farrell
4 mins
How about Safer Gambling Year?
It's time for operators to demonstrate their commitment to safer gambling all year round
Tom Farrell
4 mins
ClearStake works with Hollywoodbets to reduce the churn rate of players during financial checks
With ClearStake, Hollywood bets saw a 160% increase in customers passing through EDD
Tom Farrell
3 mins
Why rich Open Banking data gives confidence in affordability decisions
Open Banking can give gambling operators the confidence to make the right decision every time - and maximise revenue as a result.
Tom Farrell
4 mins
Making compliance profitable
Most gambling operators see compliance as a cost. Here's how to make it a competitive advantage.
Tom Farrell
5 mins
Never mind ‘5 working days’. How about 5 working minutes?
The faster you make EDD decisions, the more higher-value customers your organisation will retain.
Tom Farrell
4 mins
Is the penny starting to drop?
It is increasingly likely that Open Banking will play a key role in UK affordability checks.
Tom Farrell
3 mins
Is friction fiction? On the hunt for 'frictionless' checks
Can entirely frictionless checks square the affordability circle? Probably not.
Tom Farrell
4 mins
Betting with borrowed money
The industry must ensure that betting with borrowed money is a thing of the past. Here's how.
Tom Farrell
4 mins
What does "green" mean anyway
Don't trust RAG scores alone when considering players at risk. You could be leaving money on the table.
Tom Farrell
4 mins
Will we take this opportunity to build a sustainable gambling industry?
The consultation process following the recent Gambling White Paper is now underway. But will we take the opportunity to build a responsible,
Tom Farrell
4 mins
Are the white Paper consultations our last chance?
Let's take the opportunity given to us in the consultation on affordability checks, and build a sustainable gambling industry
Tom Farrell
3 mins
Why Ireland’s advertising ban should sound a warning to the industry
Until the industry takes ownership of the RG narrative, expect governments to adopt policies that deliver unintended consequences
Tom Farrell
4 mins
So, what's the latest with Open Banking?
Open Banking is taking off. And it can work for operators - if they make the effort
Tom Farrell
5 mins
Can you outsource compliance? And should you?
There are reasons to outsource compliance. But there's one big reason not to.
Tom Farrell
5 mins
Product update: fine-grained control of categorisation and classification
We've made it easier than ever to mirror your own compliance policies within the ClearStake platform.
Tom Farrell
3 mins
Consent is key when it comes to affordability
In the rush towards 'frictionless' checks, are we forgetting the importance of customer consent and control?
Tom Farrell
5 mins
Does your compliance team realise how much money is at stake?
UK gambling operators are losing millions to affordability and AML checks. Here's how to stop the bleeding.
Tom Farrell
5 mins
What the white paper means for UK operators
The UK gambling white paper is finally here. But what does it mean for operators, and what happens next?
Tom Farrell
4 mins
Building a sustainable gambling industry: is it possible?
What would a sustainable gambling industry look like? We look at how to make it happen.
Tom Farrell
5 mins
Affordability: the international picture
Never mind the UK, what is the rest of the world up to?
Tom Farrell
5 mins
Rhodes vs Luck: post match analysis
Our thoughts on the recent interview with Andrew Rhodes on RacingTV's Luck on Sunday
Tom Farrell
5 mins
Customer Due Diligence will never go out of fashion
Whatever comes out of the whitepaper, enhanced due diligence is here to stay. Let's make it work for us.
Tom Farrell
4 mins
In 2023, understanding consumer finances is more important than ever
When consumer financial circumstances are changing, we need better ways to evaluate financial health.
Tom Farrell
4 mins
Will consumers really share bank details in order to bet?
The evidence suggests that yes, consumers will share financial data: as long as they understand the hows and whys behind the process.
Tom Farrell
5 mins
Introducing: statement scanning from ClearStake
We turn PDF bank statements into financial intelligence in seconds, saving a whole lot of time and money in the process.
Tom Farrell
3 mins
What are affordability checks, anyway?
Can affordability checks really deliver a sustainable gambling industry whilst being 'non-intrusive' at the same time?
Tom Farrell
4 mins
Here comes the whitepaper - or does it?
The UK gambling whitepaper is on the way - in this short blog post we look at what this will mean for operators
Tom Farrell
3 mins
Why Safer Gambling Week is only part of the story
Public awareness campaigns do work, but they aren't the only tools we have available when it comes to making gambling safer for all.
Tom Farrell
4 mins
Why affordability checks are inevitable (and not just in gambling)
Responsible gambling requires sensible affordability checks, just as it requires the source of funds checks that are performed today.
Tom Farrell
5 mins
What does the Entain news mean for the UK gambling industry?
£17 million is the headline, but more costly is the reputational damage to the industry as a whole.
Tom Farrell
3 mins
Can affordability checks be a source of acquisition? (Spoiler - the answer is yes)
Affordability checks based on real financial data allow gambling operators to accept business they would otherwise turn away.
Tom Farrell
3 mins
What do affordability checks cost you today? Probably more than you think.
We add up the costs - and look at the value of customers that are lost - associated with the average affordability process today.
Tom Farrell
5 mins
Open Banking and gambling regulation: will it work?
The UK government agrees: Open Banking is ready to help solve the affordability challenge
Tom Farrell
6 mins
What's happening with the gambling review - and does it matter?
Whatever happens, the industry needs to get proactive when it comes to managing the affordability challenge.
Tom Farrell
5 mins
Affordabilty in retail gambling
Affordability and source of funds checks are required in retail gambling, just as they are offline. ClearStake can make that happen.
Tom Farrell
3 mins
It's time to stop customer churn associated with affordability checks. Here's how.
Customers churning when asked for their financial data costs gambling businesses millions every year. But it doesn't have to.
Tom Farrell
3 mins
Designing for opt-in: 5 principles we follow at ClearStake
A good affordability process is one that customer will engage with. Here's 5 ways we ensure that happens.
Tom Farrell
4 mins
The case for early affordability checks in the gambling industry
There are two responses to affordability checks being painful. One is not to do them. The other, better, option is to make them painless.
Tom Farrell
4 mins
What gambling can learn from the fintech industry
It's not impossible to meet affordability requirements in a way that works for both customers and operators. The
Tom Farrell
5 mins
Solving the pain of enhanced due diligence in gambling
EDD is broken. It takes too long, drives good customers to churn - and doesn't always work anyway. Here's the cure.
Tom Farrell
5 mins
Customer due diligence is changing: here's what you need to know
Affordability is now part of Customer Due Diligence. Here's what to do about it.
Tom Farrell
4 mins
Affordability: the consumer perspective
New approaches to affordability mean simpler, easier management of personal finances, and help consumers keep themselves protected.
Tom Farrell
3 mins
Regulation and affordability: what does the future look like?
Where next for regulation around affordability? We look at the UKGC's strategy document to find out
Tom Farrell
4 mins
What’s wrong with existing affordability checks?
Common affordability checks are little more than guesswork. But there is a better way.
Tom Farrell
4 mins
Can affordability be a source of competitive advantage?
Smarter due diligence around affordability can help your business retain more high-value customers: and drive the bottom line as a result.
Tom Farrell
5 mins